Capital Plumbing Reviews
Extremely helpful and professional - highly recommend this business
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Excellent customer relations, and problem fixed quickly to our complete satisfaction.
Response from the owner: Thank you Trevor. Have a fantastic day and we really do appreciate you taking the time to give us 5 stars and leave us a review.
I will now only use this company, who did a great job replacing my hot water system in March . On time reasonable rates and great tradesmen then and equal service today.
Response from the owner: Good morning Paula and thank you for the review. Hopefully you don't need us soon but we will always be here to support you when you do need us. Thank you so much for using us again as this is how we have built our business over the last 20 years.
Great service went over and beyond with replacing a hot water cylinder thanks again Aaron appreciate all the updates and communication during the process
Response from the owner: Thank you for the 5 stars and kind words Dolores. Aaron has just joined our team and we are so happy he has doing exactly what we expect from all our plumbers.
Speedy service. Turned up. Had to do a few extra things to get the job done but we were told. Very friendly. We've been customers for a very long time. Great reliable people.
Response from the owner: Hi Karen and thank you so much for your review. We think communication is key and try to be different to other tradies on the great South East. Thank you so much for the ongoing support.
Prompt, professional and reliable repairs and installation of my hot water service and sink waste. Would highly recommend.
Response from the owner: Thanks Helen.
Very polite, professional and fast. Will definitely use again
Response from the owner: Thank you Gus.
Great service. Clogged toilet and running water fixed swiftly. Friendly team!
Response from the owner: Hi Anita, thank you for the review.
Capital always arrive on time, their communication is excellent.Their Starr are friendly and polite and always leave the site as if they had never been there.Happy!
Response from the owner: Hi James, thank you so much as we really appreciate when we are lucky enough to receive such a great review. All our staff work so hard to deliver a professional service and so glad you were happy.
Good communication, fast and professional work.Good Job!
Response from the owner: Thank you for the 5-star review.
Je suis plombier et marçon
Response from the owner: Thank you for touching base. If you are QBCC licenced please email our office direct. This email can be found on our website.
Excellent service
Response from the owner: Our team really do try their best, so thank you Anthony.
Very quick and professional service - highly recommend!
Response from the owner: Thank you Donna so glad we could be of service.
Good price, punctual easy to deal with highly recommended.
Response from the owner: Hi Spencer, glad we could help and thanks for the review. Your recommendations to family and friends really helps us out and is why we have operated on the Gold Coast for over 20 years. Have an amazing day.
Thank you Lincolin and Josh from Capital Plumbing did an excellent job in replacing the shower head and fixing the leaking toilet tap.Lanolin and Josh well manner,reliable, knows his work well and very professional. More than happy to recommend Capital Plumbing.
Response from the owner: Good morning Julie and thank you for taking the time to let us know how good Lincoln and Josh are. Means so much to us and the team at Capital.
Always there, from the admin/ phone/to the actual OP Team.Have been with this team for 5 years or so.Today.... Dave and Team.Thankyou kindlyMichelle
Response from the owner: Thank you so much for the support. I will let the team know the great news as you can imagine it means alot to them as well to get this feedback.
Ryan attended and did a great job
Response from the owner: Thank you, Anthony, for the review. Ryan is an asset to Capital Plumbing.
Exceptional service. Same day. As opposed to all the others who advertise same day service but then offer you a date a week down the track!! Great workmanship too. Thank you so much!
Response from the owner: Hi Lauren, thank you for the review and 5 stars.
Understood our issues and promptly scheduled next day appointment. Resolved the low pressure supply issue immediately 💦💦💦
Response from the owner: Thank you Justin for the 5 stars and taking the time to write this review. Glad you have more pressure now.
Response from the owner: Thank you for the 5 stars Julie
staff exceptionally professional, polite and did the job brilliantly
Response from the owner: Hi Jen, I think so as well and am really happy my team delivered on the service we strive for. Have an amazing day.
Response from the owner: Thank you Holly. Have a fantastic Friday.
AAA+++ DONT hesitate to call these guys in an emergency.My bathroom drains were overflowing, called Capital After-Hours and 30minutes later the drains were unclogged and no more flooding!Can't recommend highly enough 🙏🏼
Response from the owner: Thank you so much for the great review. We have prided ourselves for over 20 years on how good our after-hours service is, so I am so pleased you were able to experience it.
Great service, friendly and efficient and good communication. Highly recommended
Response from the owner: Thank you for the review, Deborah. We appreciate your support.
Response from the owner: Thanks for the 5 stars Pak. Glad we could be of service.
I called Capital Plumbing and a couple of hours later he arrived, in agony from an accident he suffered at the job prior to us.He was excellent it only took him a short amount of time to replace the tap at the front of the house and we have had no issues since then. Cannot express our gratitude at their quick response. Thank you.
Response from the owner: Hello Marilyn, thank you so much for letting us know you had a great experience and I can confirm Lincoln is feeling much better. You have to appreciate his dedication. Have a fantastic day and remember if you ever need us we are just a call away.
Would highly recommend for any job big or small. Great customer service and quality of work.
Response from the owner: Hi Deen, thank you for taking the time to leave us this review and the 5 stars which we really appreciate. Please do not hesitate to give us a call if you have any further plumbing problems.
Thank you to all at Capital Bathrooms and plumbing for our lovely new bathrooms. We are very pleased with our bathrooms and would highly recommend Capital. Our biggest problem now is that the bathrooms look too nice for our home and we might have to do some more work!
Response from the owner: Hello Louise, thank you so much for letting us know. Our plumbing and bathroom teams aim to make the renovation process easy and deliver a professional job every time. I am so glad you are happy with them and wish you all the best. Please let all your family and friends know we are the place to go when looking to renovate a bathroom or laundry.
Great company. Had an emergency situation with a burst pipe and Dave had it sorted in no time. Super friendly staff, all lovely to deal with.
Response from the owner: Hi Shaye, there is nothing worse when there is an emergency water leak and glad Dave was able to get it resolved quickly for you. Have a fantastic day and thank you for your review.
Great work friendly and fast
Response from the owner: Thank you Kathy.
Excellent experience. Dave was unreal. Would highly recommend and definitely use again. Great service great price
Response from the owner: Hello Mike, thank you so much for this awesome review. I will pass on to Dave as they like to get this good feedback.
Arrived on time the work was well done and neat
Response from the owner: Hi Rudolf, we understand how busy and time poor we all can be now so we do our very best to arrive at the scheduled time. Sometimes things happen but that is when communication is key to keep everyone informed. Glad our tradies cleaned up as well. Thank you so much for letting us know.
The plumber came as scheduled and did a very thorough professional job in diagnosing the causes of the leak in our bathroom.
Response from the owner: Hi Charlie, thanks so much for the five stars and review. I hope you get to enjoy the weekend coming.
Efficient and a great service from beginning to end. Highly recommended.
Response from the owner: Thank you Launceston. Have an awesome Friday. Hope this rain has gone for the weekend.
Very quick. Plumber was very professional and efficient in his work. Job was completed with no fuss. Excellent work.
Response from the owner: Hi Jeffrey, we really appreciate you taking the time to give us 5 stars and leave this fantastic review. Have an awesome day!
Fast and efficient
Response from the owner: Thank you Joanne, we do our very best to ensure plumbing issues are fixed quickly with as little hassle as possible. Thank you once again for the five stars.
Quick, cheap, and pleasant.
Response from the owner: Thanks Lyn. We do our very best to look after our clients. Thanks for the review and 5 stars.
Good friendly service
Response from the owner: Thanks for the Five Stars Lance. Have a great day.
I’ve used Capital Plumbing several times recently and always found their service excellent. They communicate very well and are always punctual.
Response from the owner: Hi Phyllis, we love all our clients and being the business owner, it makes me very happy when we get repeat clients because it shows the hard work my team puts in is worth it. Have a great day and thank you for the review.
Great service. Came out straight away and fixed the problem with our tap.
Response from the owner: Thank you for the 5 stars.
Fantastic experience! Punctual, Quick and completed work efficiently and also went above and beyond to resolve another query I had.Thank you Capital Plumbing 👍
Response from the owner: Hi Ben, thank you so much for taking the time to write this amazing review and give us 5 Stars. Have an awesome day and please don't hesitate to contact us if you need anything else.
Excellent prompt service!
Response from the owner: Good afternoon Lisa and thank you so much for the 5 stars. With our team of plumbers we do our very best to get all your plumbing needs sorted as quick as possible. Have a fantastic Friday and awesome weekend.
Response from the owner: Hi Angela, we take a one star review very seriously but for some reason we are unable to find your name in our system for work completed. So I can get to the bottom of this can you please contact myself directly jason@capitalplumbing.com.au. I eagerly await your reply so we can resolve any issues you feel you had with our service.
Response from the owner: Good morning Jacqueline,I am so sorry you feel we didn't deliver on our expected high service but for some reason I cannot find you in our system. To help us work out how we disappointed you can you please email me the address the work was completed at and what name it was under. We are here to help and take his feed back very serious so with your help we will do what we can to resolve this. My direct email is jason@capitaltrades.com.au. I look forward to hearing from you
Geat guys only came out to quote and ended up fixing the job straight away. Couldn't ask for better service
Response from the owner: Hi Glenn, Thank you so much for taking the time to give us 5 stars and such kind words. As a business owner it means so much to myself and my team when we receive this. For some reason some people have the tendency to only go online to say bad things from a keyboard so when we get nice comments like yours it means even more. Thank you once again and have an amazing day. If you need us at all at any stage don't hesitate to give us a call.
Response from the owner: Good morning Tallulah,I am so sorry you feel we deserve a one-star rating and hope there is a way we can improve because we always strive to deliver the best service possible. I have had a look through our system and cannot find you at all under this name. Would you mind contacting myself directly with all of your concerns and details of what happened so I can look into it for you and do my very best to resolve any concerns you may have. My email is jason@capitalplumbing.com.au. I look forward to hearing from you. Warm regards Jason Wood
Good service, very professional staff. Thank you!
Response from the owner: Thanks Karen for the 5 stars.
Response from the owner: Thank you Kingz.
They are very responsive and very clean job
Response from the owner: Thank you, Abdullah. We do our very best with our communication and respecting our client's property.
