Upload Your Flexi Hose Photo

Upload a quick photo today and get a FREE safety check from our licensed plumbers.*

Why Check Your Flexi Hoses?

Small Hose. Big Risk. Costly Damage.

Flexi hoses might be small, but they’re one of the leading causes of major water damage in homes. When a flexi hose bursts, hundreds of litres can gush out in minutes—flooding rooms, warping floors, ruining cabinetry, soaking carpets, and even bringing ceilings down from upstairs leaks.

We’ve seen entire kitchens and bathrooms gutted, with damage bills soaring over $50,000. The real sting? Many insurance companies will refuse to pay out if the hose was old, corroded, or hasn’t been regularly checked.

In 2023, Suncorp was the first insurance company to publicly state they will not cover damage from an flexi hose that hasn’t been maintained.

That’s why a quick photo check now isn’t just smart—it could save you from the cost, the stress, and the months of disruption that follow a burst flexi hose.

The Truth is in the Numbers

In Queensland, burst flexi hoses are one of the most common—and most preventable—causes of water damage claims. These small braided hoses, often hidden under sinks, basins, and behind toilets, are failing at an alarming rate, leaving property owners and managers with huge bills and major tenant headaches.

Alarming Flexi Hose Statistics:

  • Thousands of litres in minutes – A burst hose can release up to 1,500 litres of water per hour, flooding a home in no time.
  • Costly clean-ups – Average insurance claims from burst hoses range from $10,000 to $30,000, with some exceeding $50,000.
  • Hidden ticking time bombs – Most hoses have a lifespan of just 5–10 years, yet many in Queensland homes are much older.
  • Insurance risk – Claims are often denied if the hose is deemed old, corroded, or poorly maintained.
  • Rising incidents – Plumbing services in SE Queensland report a sharp increase in burst hose emergencies in the past 3 years due to aging housing stock and poor maintenance.

Step-by-Step Upload Instructions

Step 1 - Take a Photo

Snap a clear picture of your flexi hose under your sink, basin, or behind your toilet.

Step 2 - Upload the Photo

In the form below you will be asked for your details, with a space to upload your photos.

Get Your Free Inspection

Our team will review it within 24 hours and contact you with the results.

*Our free flexi hose inspection is only available for real estate agents, residents and businesses located from Coolangatta to South Brisbane.

Upload Your Flexi Hose Photos

Upload up to 2 photos (max 1MB each) in JPG, PNG, PDF, or HEIC format. Our team will review your images and send you a free report within 24 hours.

Since there’s a limit to how many photos you can send, we suggest prioritising the images that show the most damaged flexi hoses. If these hoses are the same age as others in your home, we’ll likely recommend replacing them all at once.

If you find an urgent issue wth your flexi hose, please call us immediately on (07) 5578 4449.